mucho questions

homepage-left-flourishMucho Answershomepage-left-flourish

General Mucho Questions

What is Mucho Burrito?

Mucho Burrito, Fresh Mexican Grill, is Canada’s largest chain of premium fast-casual Mexican restaurants. Since its inception in 2006 Mucho Burrito has been committed to delivering mucho customer satisfaction by creating authentic Mexican-inspired food that lives up to their promise: Fresh Mexican Grill. Mucho Burrito only serves food that is mucho real and mucho fresh. It’s made by hand right in front of our guests’ eyes, using only the freshest ingredients, free of artificial flavours and preservatives. With the launch of the ‘Real Food Manifesto’ in 2013, Mucho Burrito continues to raise the bar in the fast-casual dining category. Today there are over 100 Mucho Burrito locations across North America and the U.K.

What makes Mucho Burrito a “Fresh Mexican Grill”?

We cook all of our food in restaurant with TLC. Our meats are grilled throughout the day. Our tender Beef Barbacoa is slow cooked in its own juices and perfectly seasoned with garlic, chilies, chipotle peppers, spices, and a touch of citrus. You can even add any of our fire roasted salsas or made-fresh-daily guacamole to your meal. We could go on-and-on! Mucho Burrito does Mexican food just like your hypothetical loving abuela would!

Are there Mucho Burrito gift cards available?

Stop by your nearest Mucho Burrito, grab a fresh card and add any balance you want.

How can I work at Mucho Burrito?

If you’ve found your way to this FAQ you’re probably already pretty invested in Mucho Burrito. That’s a good start!

To apply to a Mucho Burrito Restaurant you have a couple of options: (1) complete our online application , or (2) visit a Mucho location and flash your pearly-whites in person to impress a Manager.

If you’re interested in working at our Head Office in Richmond Hill you can check our Corporate Opportunities page to see if we’re currently looking for anyone to join the team.

Menu Questions

Does Mucho Burrito have a catering menu?

Build-your-own Burritos, Tacos or Burrito Bars are perfect for large groups! Check out our Catering menu and contact your local store to inquire about availability and ordering.

Do you have a kid’s menu?

Absolutely! We have kid-sized Burritos, Tacos or Quesadillas (served with all the Mucho toppings and fillings you’d expect). All kids meals are also served with chips, salsa and a drink.

I am very particular about my diet, where can I find your nutritional information?

Our menu is all about customization and we have the flexible nutritional calculator to match. See how the nutritional information of your Mucho meal build stacks.

Is Mucho Burrito food gluten-free?

Most of our menu items have a gluten-free option. All of our condiments, toppings, salsas and sauces are also gluten-free. For a full list of our gluten-free options, check out our allergen and gluten-free chart.

I have food allergies and want to know about my concerns with Mucho Burrito’s food? Where can I check?

We take food allergies seriously. We want you to know what is in our food. Mucho Burrito’s customizable toppings and fillings are flexible; no matter what the food allergy, the whole family can feel confident with their meal options. Consult our allergen chart and speak to the helpful staff at your local Mucho Burrito for more information.

When you say your food is “Mucho fresh” what exactly do you mean?

All of our food is sourced free of preservatives and artificial flavours. We also have all-natural fire roasted salsas and guacamole made fresh and hand smashed daily.

Is Mucho Burrito licensed to serve alcohol?

Something about the combination of a ‘cerveza’ beer and ready to drink Margaritas and a burrito just feels…right. Beer and Jose Cuervo® Margharitas are available at most Mucho Burrito locations. We just encourage you to drink responsibly.

Restaurant Experience

How do I find opening and closing times of your restaurants?

The opening and closing times for restaurants is posted on our Restaurant Locator.

I had a less than Mucho-terrific customer experience at Mucho Burrito, what should I do?

Please, let us know!  If you had a specific issue at one of our Mucho Burrito locations we encourage you to speak to the Restaurant Manager – we’re positive they’ll be happy to help. To reach out to our Corporate Head Office directly you can use our online Feedback form.

Corporate Experience

Does Mucho Burrito have franchise opportunities?

Burritos are soooo hot right now. North Americans clearly have an appetite for fast-casual Tex-Mex options and Mucho Burrito is a leader of the gourmet Mexican revolution. Check out our Franchising page to find out more information on Mucho Burrito franchising options.

Where is your Head Office located?

Mucho Burrito
2 East Beaver Creek Road, Building 1,
Richmond Hill, Ontario, Canada
L4B 2N3

Does Mucho Burrito offer support to charities?

At a local level, our restaurants are encouraged to support local community fundraisers and charity efforts, at their discretion.Contact your local Mucho Burrito location for information on local opportunities.

Globally, we have embraced youth issues as a central cause and  Mucho Burrito is very proud of our partnership with Kids Help Phone. We remain focused on our Grab Bullying By the Horns initiative to stop bullying in our communities.

Is Mucho Burrito a public company?

Mucho Burrito™ is owned by the MTY Group Inc. and is traded as MTY under the TSX exchange.

Vendor Information

Thank you for your interest in introducing your product to Mucho Burrito. Before a new product can be sold in Mucho Burrito restaurants across the country, the vendor product must first be approved.

To be approved, please send us the following items:

• Company history

• Product label

• Minimum order requirements

• Wholesale and suggested retail prices

• Copy of Liability Insurance Certificate

 

Please send information to our Head Office:

2 East Beaver Creek Rd, BLDG 1

Richmond Hill, ON

L4B 2N3

Phone:

905-764-7066

1-800-563-6688

Fax: 905-764-0476

Email: info@muchoburrito.com

Real Estate Oppourtunities

For information regarding real estate opportunities, contact us by phone or email.

Phone: 905-820-7887 ext. 771

EMAIL US

 

 

Corporate Donation Requests

Mucho Burrito remains focused on our Grab Bullying By the Horns initiative with Kids Help Phone and the involvement of our local Restaurants directly in their communities. Although we appreciate the gesture, we do not accept unsolicited corporate product or in-kind donation requests.

Contact your local Mucho Burrito location for more information on local opportunities and how you can help.

FIND A MUCHO BURRITO LOCATION

 

 

Franchising Inquiries

Please submit all domestic and international franchising inquiries by phone to 905-764-7066 ext. 658, by email by sending us a message, or to our head office at 2 East Beaver Creek Rd, BLDG 1, Richmond Hill, ON, L4B 2N3. You can also apply for a franchise online.

https://mtygroup.com/franchise-application/

 

 

Marketing Requests

For general marketing, media, and product placement inquiries please email: Marketing@MuchoBurrito.com.

Please submit your sponsorship request with an opportunity overview to: Marketing@MuchoBurrito.com.

A Mucho Burrito employee will be in touch if there is interest. Please note that it may take up to 90 days for your proposal to be evaluated.  Currently Mucho Burrito Corporate Head Office is not accepting proposal for individuals, individual sports teams, pageants, auto racing, conventions, religious based or political gatherings, or expo sponsorships.