These Terms and Conditions were last modified on September 22nd, 2023.
Welcome to our website. This website is owned and operated by MTY Food Group Inc. (together with its subsidiaries, affiliates hereinafter collectively referred to as “MTY”) and may not be accessed other than in accordance with the following Terms and Conditions.
These Terms and Conditions constitute a binding agreement between you and MTY regarding the use of this website. If you continue to browse and use this website, you are agreeing to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions please refrain from using this website.
These Terms and Conditions may be modified at any time. Changes made to these Terms and Conditions are effective as of the date of posting on this website. Your use of this website after such changes have been made constitutes an acceptance of those changes. If you are not in agreement with the changes made to these Terms and Conditions, you must immediately cease all use of this website.
All content and materials found on this website are protected by copyright. MTY allows you to use such content and materials for general information purposes only (hereinafter referred to as the “Purpose”) provided you do not modify such content and materials and that you maintain all copyright notices found throughout the website.
In this regard, you understand and agree that you are not authorized to use the website for any purpose other than the Purpose. In particular, as a user of this website you agree not to:
All information and images found on this website, including, without limitation, trademarks, logos, photographs, audio, video, graphics and the look, design, layout and appearance thereof (hereinafter collectively referred to as, the “Intellectual Property”) are either owned by or licensed to MTY and are protected by various intellectual property related laws and regulations. You understand and agree that you are not acquiring any rights whatsoever to the Intellectual Property by virtue of your access to this website. No part of the website (including the Intellectual Property contained therein) may be copied, edited, modified, reproduced, uploaded, posted, translated, sold or licensed without MTY’s prior written consent.
This website includes links to third-party websites that may be of interest to you. MTY is not responsible for the accuracy or reliability of information provided on third-party websites and links to third-party websites should not be taken as an endorsement of those websites (or the information contained on the websites) by MTY. Similarly, links to this website from third-party websites should not be taken as an endorsement by MTY of the content or the owners of those websites.
MTY may, in its sole and absolute discretion, suspend or terminate your access to this website at any time and for any reason whatsoever, the whole without notice to you. In this regard, you understand and agree that MTY will not, under any circumstance whatsoever, incur any liability as a result of any such suspension or termination.
Every reasonable effort is made regarding the quality of this website. The foregoing said. MTY cannot guarantee the accuracy, completeness, or suitability of the information provided herein. In this regard, you understand and agree that the website is being provided on an “as is” and “as available” basis and that MTY is not making any representations or warranties of any nature and kind, whether express or implied, regarding the website, including, without limitation, warranties of merchantability, fitness for a particular purpose and non-infringement of proprietary rights. Additionally, MTY makes no representations or warranties that this website will be available on an uninterrupted, timely and error-free basis or that it is free of viruses or other harmful components.
To the fullest extent permitted by law, MTY shall not be liable for any losses, costs, expenses, fines, fees or damages of whatsoever nature and kind, including, without limitation, direct, indirect, incidental, consequential, punitive, special or exemplary damages (hereinafter collectively referred to as, the “Damages”) arising from or in connection with the use of or access to this website, the inability to use or access this website or any other matter relating to this website or to the Terms and Conditions, the whole regardless of whether MTY has been advised of the Damages or whether such Damages were reasonably foreseeable.
You agree to indemnify, hold harmless and defend MTY and MTY’s officers, directors, employees, agents, representatives, successors and assigns from and against any claim or demand, including reasonable legal fees, due to or arising out of or in connection with your violation of these Terms and Conditions, including without limitation, your breach of applicable laws or the rights of third parties.
Your obligations under the provisions entitled “Intellectual Property” and “Indemnification” respectively will bind you or an indefinite period of time.
These Terms and Conditions (and all disputes or other matters arising in connection therewith) shall be governed by and construed in accordance with the laws of the Province of Quebec and the laws of Canada as applicable therein.
MTY’s failure to enforce any provision found in these Terms and Conditions or its waiver of any breach of these Terms and Conditions shall not prevent any subsequent enforcement of any such provision or be deemed a waiver of any subsequent breach.
If any provision contained in these Terms and Conditions is deemed to be void or unenforceable in whole or in part, it shall not be deemed to affect or impair the validity of any other provision hereof.
MTY is committed to maintaining the confidentiality, security and privacy of your personal information. For more information regarding MTY’s practices and the manner in which MTY collects and uses information, please consult the Privacy Policy found on the website.
MTY uses cookies. For more information on how MTY uses cookies, please consult the Privacy Policy found on this Website.
The parties hereby acknowledge that it is their express wish that these Terms and Conditions be drawn in the English Language only. Les parties reconnaissent qu’il est de leur volonté expresse que ces Conditions d’utilisation soit rédigées en langue anglaise seulement.
If you believe that your intellectual property has been unlawfully featured on this website, please contact MTY’s Privacy Officer via email at privacyofficer@mtygroup.com.
MTY Food Group Inc. (also referred to as “MTY”, “we”, “our” or “us”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Privacy Policy” or “Policy”). This Policy describes the types of information you voluntarily provide to us (“Personal Information”) and details our policies and procedures relating to the collection, use and sharing of your Personal Information.
This Privacy Policy applies to mtygroup.com, grocerycollection.com, the websites of the following restaurants: Allô Mon Coco; Bâton Rouge; Ben & Florentine; Big Smoke Burger; Café Dépôt; Casa Grecque; Coop; Country Style; Cultures; Dagwoods; Extreme Pita; Giorgio; Jugo Juice; Kim Chi; Koryo Korean Barbecue; Koya Japan; Kuto; La Crémière; La Diperie; Steak Frites Saint-Paul; Madisons Restaurant & Bar; Manchu Wok; Toujours Mikes; MMMuffins; Mr. Souvlaki; Mr. Sub; Mucho Burrito; Muffin Plus; Pizza Delight; Papa Murphy’s Canada; Scores; South Street Burger; Sukiyaki; Sushi Go; Sushi Man; Sushi Shop; Taco Time; Spice Bros.; TCBY Frozen Yogurt; Thai Express; Thaizone; The Works; Tiki-Ming; Timothy’s; Tosto; Tutti Frutti; Turtle Jack’s Muskoka Grill; Valentine; Vanelli’s; Van Houtte; Vie&Nam; Villa Madina; Wasabi and Yuzu Sushi (individually “MTY Brand”) , their mobile applications, if applicable (collectively, the “Website”) and any of their related services (“Service” or “Services”).
Types of Information Collected
Personal Information
You can access and use our Website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to interact with our Website and use some of its features, you may be asked to provide certain personal information. Personal Information collected may include:
We receive and store any Personal Information you accept to provide to us when you complete any forms on the Website notably in the following circumstances:
Some collected information is in fact collected and stored by our trusted third-party service providers (the “Service Providers”) that perform services on our behalf such newsletter mailing list management, online food take-out/delivery orders, online surveys, restaurant bookings and loyalty programs management. Our Service Providers include Ueat, Tacit, Mobi2Go, Lanla, Libro, Mail Chimp, Cake Mail, Paystone and Spendgo. We do not authorize our Service Providers to use or disclose any of the provided information for their own marketing purposes or other. It is however important to note that when you create an online food take out/delivery account, make an online meal order, participate in one of our loyalty rewards programs, fill out a survey or apply for a job opportunity, you may be redirected to our Service Providers’ website managed by them. It is your responsibility to read their privacy policies as well as their terms and conditions so you may better understand their management of your Personal Information. MTY assumes no responsibility for the manner in which these third parties may collect, use, share or otherwise treat your Personal Information.
Transactional Information
MTY does not collect, handle or store any credit card information. We use Service Provider processors such as Moneris to process the transactions you request from our Website such as gift card purchases. Here again, it is your responsibility to read and understand the privacy policies of these Services Providers so you may better understand how your credit card information is managed and protected by these Service Provider processors.
Subscription To Newsletters:
Personal Information will be used to send communications by e-mail about the latest news about your favorite MTY Brand, newest menu items, special limited time offers and promotions as well as the occasional survey.
Purchase of Gift Card(s):
Personal Information will be used to process your gift card order and carry out the transaction (s) that you have requested.
Placing an Order Via Our Website:
Personal Information will be used to process your order and carry out the transaction (s) that you have requested.
Franchise Opportunities:
Personal Information will be used to contact you to continue the application process.
Employment Opportunities:
Personal information will be used to contact you to continue the employment application process.
Participating in Online Contests:
Personal Information will be used to administer the contest, including to contact the winner and coordinate remittance of the prize.
Creating Online Take-Out/Delivery Account:
Personal Information will be used to facilitate the online ordering experience and check-outs.
Joining One of Our Loyalty Rewards Program:
Personal Information will be used to send you exclusive offers, discounts on your favorite menu items and “VIP” access to special perks and benefits.
By providing your information to MTY, you consent to MTY, collecting, storing and/or using your Personal Information for the purposes outlined above. If your Personal Information is to be used, collected and/or shared for any other purpose, your consent will be obtained before or at the time the information is collected.
Our Website and Services use ‘cookies’ to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We use cookies and similar tracking technologies such as web beacons (small electronic files also referred to as clear gifs, pixel tags, and single-pixel gifs) to track the activity on our Website and store certain information. Please note that you have the ability to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.
Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
MTY may also collaborate with third parties such as Google Analytics to monitor and analyze the use of our Website. This web analytics service provided by Goggle tracks and reports website traffic. The data collected is shared with other Goggle services. You can opt-out of having your activity on the Website made available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy which refers to automatically collected data, either generated by the use of the Website or from the Website’s infrastructure itself (for example, the duration of a page visit).
For more information, please review MTY’s Cookie Policy, found here.
You have the right to access your Personal Information, update and /or correct any inaccuracies and have the information amended as necessary within a reasonable delay. To request access to your Personal Information or to update and/or correct it, please feel free to contact the MTY Brand directly by using the contact information found on its website or to contact MTY directly by phone or by email at the addresses found below in section 15 of the Policy, and we will be sure to respond within thirty (30) days of your request.
MTY will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy and to the extent necessary to comply with federal and provincial privacy laws and regulations.
Once the retention period expires, Personal Information shall be deleted.
You may withdraw your consent to the collection, use or sharing of your Personal Information at any time, except in case of legal or contractual restrictions. For newsletters, you can withdraw your consent by clicking the unsubscribe link found in our email communications. For loyalty programs and online take out/delivery accounts, you can withdraw your consent by changing your account settings. For everything else, you can contact us by contacting the MTY Brand directly by using the contact information found on their website or by using the information found in section 15 below, and we will process your request promptly.
Withdrawing your consent to collect, use and share your Personal Information may restrict our ability to communicate with you and provide you with products and services.
Your Personal Information is collected and stored at MTY’s operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of your province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
MTY will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Policy and generally recognized principles regarding the protection of personal information and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your information.
MTY is responsible for all Personal Information in its custody and under its control, including any information it may transfer to third parties. Depending on the requested Service, we may share your information with our trusted subsidiaries, affiliates, contracted companies, franchisees and/or Service Providers we rely upon to assist in the operation of the Website and management of Services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. We will not share any information with unaffiliated third parties.
We may also disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request.
In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your Personal Information will likely be among the assets transferred.
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of Personal Information in our control and custody. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
access, use, modification and disclosure of Personal Information in our control and custody. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
In the event we become aware that the security of the Website and Services has been compromised and/or your Personal Information has been disclosed to unrelated third parties as a result of external activity, including but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with governmental and law enforcement authorities. In the event of a data incident, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to you as a result of the incident, or if notice is otherwise required by law. When we do, we will notify you directly and/or post a notice on the Website.
Our Service does not address anyone under the age of 14. We do not knowingly collect personally identifiable information from anyone under the age of 14. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from anyone under the age of 14 without verification of parental consent, we will promptly take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.
Our Website may contain links to other third-party websites. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
We may update our Privacy Policy from time to time. In such instance, a prominent notice will be posted on our Website. These changes will be effective as of the date indicated at the top of this page.
If you believe that there has been:
(collectively or individually “Privacy Complaint”), please submit your Privacy Complaint to MTY’s Privacy Office by sending an e-mail to privacyofficer@mtygroup.com
When submitting your Privacy Complaint, please include the following information:
We will collect and store the above-mentioned contact information to communicate with you to assist in resolving your Privacy Complaint and for internal record keeping.
If you have any questions regarding your Personal Information or have any other questions, concerns, or complaints regarding this Policy, we encourage you to contact MTY’s Privacy Officer using the details below:
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© 2024, MUCHO Burrito. All rights reserved.
Ready for the MUCHO experience?
© 2024, MUCHO Burrito. All rights reserved.
